Shipping Policy
Last Updated: June 01, 2025
Welcome to BundleCricut‘s Shipping and Payment Information page. We want to ensure a smooth and transparent experience when purchasing SVG files, DXF, PNG, EPS, and other digital design files from our store. Below you will find all the details regarding our delivery options, payment methods, and policies.
⚠️ Please note: BundleCricut is an exclusively digital products store. We do not ship any physical items. All products are delivered electronically as instant digital downloads.
Shipping Information
1. Digital Delivery Only
All products available on BundleCricut.com — including SVG files, DXF cut files, PNG graphics, EPS, and PDF files — are delivered digitally via email and through a secure download link on your order confirmation page.
- ✅ No physical packaging
- ✅ No waiting for delivery
- ✅ No shipping fees
- ✅ Instant access to your files anywhere in the world
2. Supported Delivery Zones
Our digital delivery service is available worldwide. Whether you are in the USA, Canada, Europe, Australia, or anywhere else in the world, you can purchase and instantly download our Cricut SVG bundles and digital design files with no restrictions.
| Region | Digital Delivery Available |
|---|---|
| United States (USA) | ✅ Yes — Instant |
| Canada | ✅ Yes — Instant |
| Europe (EU / UK) | ✅ Yes — Instant |
| Australia & New Zealand | ✅ Yes — Instant |
| Rest of the World | ✅ Yes — Instant |
3. Shipping Costs
🎉 Free Delivery — Always. Since all our products are delivered electronically, there are absolutely no shipping charges on any order at BundleCricut, regardless of your location or the number of SVG files and bundles you purchase.
4. Order Processing & Delivery Times
We know you’re excited to start your next creative project — so we make sure your files reach you as fast as possible!
- ⚡ Immediate Processing — Orders are processed instantly as soon as your payment is confirmed.
- 📧 Email Delivery — Your download link will be sent to your email address within a few minutes after payment is successfully processed.
- 🖥️ On-Screen Download — A direct download link will also appear on your order confirmation page immediately after checkout.
- ⏱️ Maximum Delay — In rare cases, email delivery may take between 30 minutes and 4 hours due to email provider delays. Please check your spam or junk folder first if you experience delays.
5. Returns, Exchanges, Damaged Files & Lost Downloads
📦 Returns & Exchanges
Due to the digital nature of our products, all sales of SVG files, DXF, PNG, EPS, and other digital downloads are final once the files have been delivered and downloaded. We do not accept returns or exchanges for delivered digital files.
For full details, please read our Refund & Returns Policy .
⚠️ Damaged or Defective Files
If you experience any issues with your downloaded files (e.g., corrupted files, missing formats, or files that won’t open in Cricut Design Space or Silhouette Studio), please contact our support team immediately. We will provide a replacement file or new download link at no additional cost.
📭 Missing or Lost Downloads
Since all our deliveries are digital, there is no risk of lost packages. However, if you do not receive your download email within the expected timeframe, please:
- Check your spam or junk folder for an email from [email protected]
- Check your order confirmation page for the direct download link
- Verify the email address you provided at checkout is correct
- If the issue persists, contact our support team with your order number and we will resend your files promptly
Payment Information
1. Accepted Payment Methods
We offer multiple secure payment options so you can purchase your favorite SVG bundles and digital design files with confidence:
- 🅿️ PayPal — Pay securely through your PayPal account via SELLIX. PayPal guest checkout is also available.
2. Payment Requirements & Instructions
- 🔒 Payment Security — All transactions are processed through a fully SSL-encrypted, secure payment gateway. Your payment details are protected and never stored on our servers.
- 💰 Full Payment Required — Payment must be made in full at the time of purchase. Orders without a completed payment will not be processed and download links will not be issued.
- 📧 Payment Confirmation — Once your payment is successfully processed, you will receive an order confirmation email containing your secure download link for your SVG files, DXF, or other digital products.
- 💲 Currency — All prices are listed and charged in US Dollars (USD). Your bank or payment provider may apply currency conversion fees if applicable.
3. Frequently Asked Questions
❓ Can I pay with a bank transfer?
Currently, we do not accept bank transfers. Please use one of the available payment options listed above (PayPal, Credit Card via SELLIX or CMI).
❓ What should I do if my payment fails?
If your payment fails, please:
- Try a different payment method
- Contact your bank or card provider to check for any restrictions
- Clear your browser cache and try again
- Reach out to our support team at [email protected] for further assistance
❓ Can I use a discount code at checkout?
Yes! If you have a valid BundleCricut discount or promo code, you can enter it at the checkout page before completing your payment. Follow us on our social media channels for exclusive discount codes on SVG bundles and digital design files.
❓ Will I be charged sales tax?
Applicable taxes or fees may be calculated and displayed at checkout based on your location and local tax regulations.
❓ Is my payment information stored?
No. BundleCricut does not store your full payment details on our servers. All payment data is processed and secured by our third-party payment providers (SELLIX / CMI / PayPal).
Contact Us
If you have any questions or concerns regarding your order, digital file delivery, or payment, please do not hesitate to reach out to our customer support team. We are here to help!
BundleCricut Customer Support📧 [email protected]
💬 Live Chat — Available on our website for instant support
🌐 www.bundlecricut.com
⏱️ Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
⏱️ We aim to respond to all inquiries within 24–48 business hours
We appreciate your trust in BundleCricut and thank you for choosing us for your SVG files, DXF cut files, and digital design downloads. Happy crafting! ✂️✨